—HOW WE WORK—
SOME ITEMS ARE HAND MADE. IT TAKES 1-7 DAYS TO FULFILL EACH ORDER.

 

—SHIPPING—

DELIEVERY TIME
EUROPE 14-25 days

USA AND AMERICAS 14-30 days

ASIA 20-30 days

AUSTRALIA 30-90 days

STANDART WORLDWIDE SHIPPING IS 10 EUR

TOTAL SHIPPING COST YOU WILL SEE IN YOUR SHOPPING CART

 

—CURRENCY—

ALL TRANSACTIONS ARE IN EUR THROUGH PAYPAL.

WHEN YOU PAY BY CARD EUR WILL BE CONVERTED INTO RUB ACCORDINGLY.

 

—RETURN POLICY—

1.DEFECTS: OUR STORE WILL MAKE A FULL REFUND OR REPLACE THE ITEM IN CASE ANY DEFECTS
ARE FOUND WITHIN 24 HOURS FROM DELIEVERY

2.DELIVERY ISSUES:
2.1 OUR STORE WILL MAKE A FULL REFUND OR SHIP A NEW ITEM IN CASE THE PARCEL
IS LOST BY A POSTAL SERVICE
PROVIDER (AND THERE HAS BEEN A SEARCH OF THE PARCEL) OR IT IS NOT DELIVERED/RETURNED TO A COSTUMER/OUR STORE WITHIN 3 MONTHS PERIOD SINCE IT WAS SHIPPED.
2.2
A BUYER CAN REQUEST A REFUND IN CASE IF THE PARCEL IS LOST ONLY IF IT’S BEEN 3 MONTHS SINCE IT WAS SHIPPED.
2.3
IF CUSTOMS OF THE RECEIVING COUNTRY SEND THE PARCEL BACK TO US WE WILL BE ABLE TO RESEND IT AT OUR OWN EXPENSE OR A BUYER CAN REFUSE THE ITEM AND REQUEST A FULL REFUND.

 

—NON-REFUNDABLE CASES—
OUR STORE DOESN’T MAKE REFUNDS IN THE FOLLOWING CASES:
1. IF A BUYER DECIDES TO REFUSE FROM THE PURCHASED ITEM WHEN IT’S ALREADY SHIPPED.
2. IF A BUYER FORGETS TO RECEIVE OR INTENTIONALLY AVOIDS RECEIVING THE PARCEL.
3. IF A BUYER USED THE ITEM (SHOOTS, EVENTS, ETC.)
4. IF THE TRACKING NUMBER SAYS THE PARCEL IS RECEIVED, BUT A BUYER CLAIMS IT IS NOT DELIVERED.
5. IF THE PARCEL IS RETURNED TO OUR STORE WITH ‘UNSUCCESSFUL DELIVERY ATTEMPT/UNCLAIMED’ MARK ON IT. A BUYER CAN ASK US TO RESEND IT COVERING SHIPPING FEE.

 

–PLEASE NOTE–

1. OUR STORE HAS NO CONTROL OVER 3RD PARTIES LIKE NATIONAL/EXPRESS POSTAL SERVICES OR COURIERS.
2. THE STORE DOESN’T LOOK FOR LOST OR DELAYED PARCELS. A BUYER CAN LOOK FOR THE PARCEL USING TRACK INFO WHICH WE SEND AUTOMATICALLY WHEN IT’S SHIPPED.
3. OUR STORE IS NOT RESPONSIBLE FOR ANY DELIVERY DELAYS DUR TO POSTAL SERVICES, CUSTOMS CHECKS OR OTHER AUTHORITIES.

 

–PRIVACY POLICY–

You can read the privacy policy here